Privacy Policy

Wizrd is a predictive sales intelligence platform operated by Valour Marketing, responsible for processing personal data collected through this website and platform. For anything related to privacy, reach us at contato@wizrd.com.br.

We collect the following categories of data, always on an appropriate legal basis:

• Account data: name, email, phone, company and role provided in forms or during service.
• Commercial and operational data: customer, lead, opportunity and service-history information you import, integrate or register in the platform.
• Usage data: access logs, actions performed in the platform, device, browser and IP address.
• Communication data: messages exchanged via WhatsApp, email and other integrated channels, when authorized by you.

• Deliver, operate and maintain the Wizrd platform and its predictive features.
• Personalize the experience, suggest next actions and generate managerial reports.
• Provide technical, sales and customer-success support.
• Send communications about the service, updates, news and commercial opportunities.
• Meet legal, regulatory and contractual obligations.
• Prevent fraud and abuse and protect platform and user security.

Wizrd does not sell personal data. We share information only with service providers essential to operations (cloud infrastructure, communication, payments, analytics) under contractual obligations of confidentiality and security, or when required by a competent authority.

Data is stored in cloud environments with encryption in transit and at rest, access control, continuous monitoring and periodic backups. We keep information for as long as necessary to fulfill the purposes described in this policy and applicable legal obligations.

You may, at any time, request:

• Confirmation that processing exists and access to your data.
• Correction of incomplete, inaccurate or outdated data.
• Anonymization, blocking or deletion of unnecessary data or data processed in non-compliance.
• Portability of the data to another provider.
• Withdrawal of consent, when that is the applicable legal basis.

To exercise any right, send your request to contato@wizrd.com.br.

We use first- and third-party cookies to authenticate sessions, remember preferences, measure performance and continuously improve the site and platform. You can control cookies in your browser settings; some features may stop working properly if they are disabled.

When you use Wizrd to manage your own customers and leads, Wizrd acts as a processor of that data and the contractor acts as the controller. It is the contractor's responsibility to ensure a proper legal basis for the data they insert or integrate into the platform.

We may update this Privacy Policy periodically to reflect changes in the service, in legislation or in internal practices. The current version is always published on this page, with the last update date.

Questions, requests or complaints about privacy and data protection may be sent to contato@wizrd.com.br.